Question 1

How do I place a bulk order?

Accepted Answer

You can add products to your inquiry cart and request a quote, or contact us directly.

Question 2

What are the minimum order quantities (MOQ)?

Accepted Answer

Minimum order quantities vary by product. Typically, it's 50 pieces for custom apparel. Contact us for specific details.

Question 3

Do you offer samples before bulk production?

Accepted Answer

Yes, absolutely. We strongly recommend ordering a sample to verify quality, fit, and fabric before committing to a large order.

Question 4

How long does shipping take to the USA?

Accepted Answer

Shipping times depend on your location and order size. Air freight typically takes 5-7 days. We will provide an estimate with your quote.

Question 5

Can you ship DDP to the USA?

Accepted Answer

Yes, we can support DDP-style shipments where the quotation and logistics arrangement are structured to reduce customs friction for the buyer.

Question 6

What payment methods do you accept?

Accepted Answer

We accept wire transfers (T/T), credit cards, and other major payment methods suitable for B2B transactions.

Question 7

Who is The Apex Connect best for?

Accepted Answer

We are best for brands, importers, distributors, teams, academies, gyms, and wholesale buyers who need factory-direct custom sportswear or martial arts gear with clear production terms.

Question 8

Do you work with startups and smaller brands?

Accepted Answer

Yes. Many of our programs are built for growing brands that need low MOQ support, sample development, and a reliable factory partner.

Question 9

Do you only work with US buyers?

Accepted Answer

No. While the US is a major market for us, we also serve buyers in Canada, the UK, Europe, the Middle East, and other export markets.

Question 10

How long does production usually take?

Accepted Answer

Production time depends on product complexity, sampling, and order volume. We usually confirm a clear schedule after reviewing the spec and quantity.

Question 11

Can you help with private label branding?

Accepted Answer

Yes. We can support private label work such as custom labels, tags, logos, packaging, and brand-specific presentation.

Question 12

What is the difference between OEM, ODM, and private label?

Accepted Answer

OEM means we manufacture to your specifications, ODM means we help develop or adapt a design with you, and private label means the product is branded for your company with your labels, tags, and packaging.

Question 13

Can you help with product customization methods?

Accepted Answer

Yes. Depending on the product, we can support sublimation, embroidery, printing, patches, labels, and other brand-specific finishing options.

Question 14

What do you need from me to prepare a quote?

Accepted Answer

We usually need the product type, quantity, size range, customization method, and destination country so we can prepare a meaningful quotation.

Question 15

Can you help with mockups or design revisions before production?

Accepted Answer

Yes. We can help review your design direction, provide production feedback, and work through revisions before final approval.

What should buyers know before placing a wholesale order?

Frequently Asked Questions

Ordering & MOQ

Samples & Quality

Shipping & Logistics

Payment & Terms

Who We Serve

Production & Lead Times

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